Category for installing and troubleshooting software

Articles (19)

Accessing VDI

Step by Step process on accessing VM ware Horizon for Direct Connect Users

Adobe Creative Cloud Instructions

This is an instruction manual on installing Adobe Creative cloud on different operating systems.

Application Xtender Access Request Process

Application Xtender is a web-based software application allowing CCBC staff to create, view, manage, and search images of documents created from scans and uploads.

CoPilot Chat

ChatGPT is an advanced AI language model that can analyze documents and hold discussions with users in a coherent and context-aware manner. This article will guide the user on how to access Copilot with your CCBC account.

Installing Microsoft Office 365

Microsoft Office 365 is a suite of programs, including Word, Excel, and Powerpoint, that provide students and staff with a wide range of tools such as word processing, spreadsheets, and slide-show presentations.

Installing Microsoft Teams

Microsoft Teams is a useful collaboration tool that allows users to chat, host online meetings, work on documents, and organize resources.

Microsoft 365 Licenses & Access Groups

This article will provide an overview of roles and access associated with Microsoft Office 365 and will outline the process for requesting license change.

Respondus Lockdown Browser (Chromebook)

Downloading the Respondus Lockdown Browser extension on a Chromebook

Respondus Lockdown Browser (PC/Mac)

Downloading the Respondus Lockdown Browser extension on a PC or Mac

Teams: Breakout Rooms

Use breakout rooms to break students into small groups during class meetings. You can open and close rooms more than once during a session or move participants between rooms. You can also create Breakout Room prior to the meeting or during the meeting

Teams: Change Background

Microsoft Teams gives you this option in any virtual meeting you might find yourself in. From Keeping your background private during Teams meetings by blurring or changing your background to Uploading your own images or choosing from a background image already in Teams.

Teams: Checking Audio/Video Settings

The audio and video settings in Microsoft Teams are accessible directly from the Meeting control bar.

Teams: Creating a Meeting

Microsoft Teams lets you schedule virtual or recurring meetings, making collaboration easy. You can create meetings directly in Teams or through Outlook. Meetings can run as long as needed, but it's best to end them when you're done to close the session for everyone.

Teams: Joining a Meeting

How to Join a Teams Meeting

Teams: Live Captioning and Transcription

Closed Captions in Microsoft Teams

Teams: Managing Recordings

Recording in Microsoft Teams allows users to capture meeting content, including audio, video, and screen sharing.

Teams: Screen Sharing

In Microsoft Teams, you can show your desktop, a specific app, a whiteboard, or a presentation in a meeting.