Microsoft 365 Licenses & Access Groups

Overview

This article will provide an overview of roles and access associated with Microsoft Office 365 and will outline the process for requesting a license change.  

Audience

Full-Time and Part-Time Faculty and Staff 

Process

• All employees with an active account have access to Microsoft Office desktop applications from any CCBC managed device. 
• The license type assigned to an employee provides additional levels of access to other Microsoft web-based applications. 
• Not every employee needs access to all these applications. 

NOTE: Employees can view Microsoft’s detailed feature comparison between the web-based and desktop versions of Office using the following link. 

• Office 365 Feature Comparison 
• Once on the page, select the link for the specific application to view the detailed comparison:

The college utilizes the user’s role within Banner to help manage and automate the licensing of all employees.

**Teams Calling is a separate license that can be requested for an employee who has an A1 license but needs an individually assigned phone number and ability to call through the Teams application. 

Submitting a Request for a license adjustment

• Employees who need access to applications that are not currently available to them based on license assignment may submit a request using the Microsoft 365 License Request Form  
• The request will be reviewed to verify need. You will typically be notified within 2 business days whether your license will be adjusted.
  • ITS may contact the requester or supervisor for more information.   

Procedure 

Employees must submit a request for a license change using the Microsoft 365 Licensing Request Form  

You will need to provide:

• Supervisor Name  

• Detailed Justification for licensing change. Justification should include a detailed explanation of the need for access to specific applications to complete their work along with a list of the specific applications.