This article provides an overview of what information can be accessed through the Logs and Tokens section of Account Assist.
This guide assists IT Helpdesk Staff with supporting students and employees facing MFA verification issues due to outdated information in the Banner system.
CCBC ITS no longer uses Microsoft O365 multi-factor authentication, but some users may still encounter issues with it. Please follow the instructions below to clear the user's old MFA.
This article is a supporting document that provides definitions of the status codes used for students and faculty/employees at CCBC. It features detailed charts that illustrate the various affiliations codes and what they mean.
This article details the procedures for handling retiree accounts and accounts for employees departing the college, ensuring alignment with established Senate policies.
Instructions for Account Assist.