** New Hire Technology Training Checklist **

Overview

Welcome to Community College of Baltimore County (CCBC)!

The New Hire Technology Orientation is designed for all new full-time and part-time CCBC employees to help orientation employees to CCBC technology and systems. Links to forms, resources, and other documents that will help you prepare for success. CCBC has several resources available to faculty & staff.  

As the next step, to receive full access to all CCBC resources and systems, please follow these instructions:

Audience

New CCBC Faculty & Staff

Procedure

Accessing Your Account
Essentials Software & Services 
Essential Hardware

Computer:

CCBC maintains a list of standard hardware assets. Requests for non-standard hardware is considered on a case-by-case basis:

If you need hardware as a new employee, you may request a device by submitting a Hardware Request Ticket

Phone: 

The CCBC telephone system integrates seamlessly with Microsoft Teams, enabling users to make and receive calls directly through the platform. Handsets are optional, providing flexibility for those who prefer using their computer or physical device.

To obtain a CCBC telephone number, please have your supervisor submit a phone support ticket,

Getting Started with Teams Phone

Getting your CCBC OneCard

CCBC OneCard is your all-in one CCBC College ID. 

To get your CCBC OneCard, you have two options:

  1. Digital OneCard:

    • Mobile App: Download the TouchNet OneCard mobile app. Follow the prompts to set up your account using your myCCBC username and password
  2. Physical OneCard:

For additional help on how to access your OneCard, please refer to CCBC Connect to Tech webpage

 

What if I experience any technical issues?

If you experience any technical issues, please submit an IT Helpdesk Ticket or contact CCBC IT Helpdesk.