Resources for Teams Calling using physical devices (Polycom CCX400) and through the Teams Application.

Articles (10)

Pinned Article Confirming Dial Pad in Teams

Instructions for confirming the dial pad in the Teams Application.

Pinned Article Logging into your Teams Phone

CCBC’s new telephone system is aligned with Microsoft Teams and allows users to login from a handset, on a computer, or on a smart device.

Pinned Article Managing Delegates in Teams Calling

Steps to assign and remove delegates: individuals who can answer or make calls on your behalf.

Pinned Article VIDEO: Getting Started with Teams Calling

Access the Getting Started with Teams Calling video to learn more about Teams Calling and how to use the new phone system.

How to Lock Your Phone

instructions on how to lock your physiclal teams phone

Making Calls using Teams Calling

Users can make calls directly through the Teams application or using the physical Teams phone.

Call Handling in Teams Calling

Overview of Call Handling Options within Teams Calling.

Configure your Voicemail

Users can manage voicemails & ringtones from Teams or Outlook. Voicemails will show in the calling app with audio playback and transcript.

Manage Call Forwarding and Simultaneous Ring Options

You can forward calls to another number or Teams member, or ring another number at the same time as your work number.