IT Services

Accounts/Access - Classroom Technology - Hardware/Software Support

Categories (10)

Accounts and Access

Password resets, multi-factor authentication, accounts that have been locked or deactivated, and other account and access related requests.
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Administrative Application Services & Support

Banner - ERP - Student Portal - ConEd Supp - Argos - Cella
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Teaching, Learning, and Classrooms

Support for classroom technology, Brightspace, and other academic tools.
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Computer, Device, and Printing Support

Request desktop services, purchase or repair a computer or device, install a printer, or gain access to an existing one.
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Email, Calendar, and Messaging

Request support or report a problem with Microsoft 365 email & calendars, Teams, mailing lists, SharePoint, and other email & collaboration-related requests.
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Software and Applications

Software Installs and support
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Network and Wireless

Support and requests pertaining to wireless and wired internet connectivity offered by CCBC.
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File Storage and Sharing

Storage services in the cloud and on local area networks (NAS) like OneDrive and SharePoint.
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Security and Safe Computing

Malware/virus | Spam/Phishing | Data breaches: Find out how to report viruses, malware, or phishing emails, and read up on our IT security policies and data integrity and compliance.
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Telephone and Voicemail

Request activations, modifications, or repairs to a phone or fax line, such as voicemail or call-forwarding setup.
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Services (2)

General Support Request

Not sure which Service you need? Submit a general Help Desk ticket here!

Brightspace Support

Learning Management System