Articles (6)

** CCBC Account Retention Policy **

This article provides information on what access (if any) a user keeps after leaving CCBC and what to do when they can’t sign in.

** Classroom Emergency Issues **

This article gives procedures on how to handle different classroom Emergencies.

** Classroom Technology: Classroom Audio Help **

This article contains procedures to help diagnose and troubleshoot your audio issue.

** Login- CCBC Troubleshooting Problems **

This article provides procedures on how to handle different kinds of login issues that might occur with the user

** Outages- Reporting an Outage CCBC **

This article gives a procedure on what to do if a system is severely degraded or completely unavailable (except for planned outages).

** Request Access to send to CCBCList **

This article explains to process for gaining permission to send emails to the CCBC list.