Overview
Users may need to fully sign out of Microsoft Teams and sign back in to see the Calls dial pad within the Teams application. This article shares the steps that a user should take to sign out of Teams and confirm whether they have access to calling within Teams.
Available To
Full-time Faculty and Staff, Part-time Staff based on job duties
Procedure
1. In Teams, select your profile picture (or initials) in the upper right corner. Select Sign Out.
2. Teams will restart. Select your account to log back into Teams. **You may need to go through the Multi-factor authentication process again when logging back in.**
3. Once you are logged back into Teams, select the Calls icon on the left navigation. Confirm that you see a dial pad and your phone extension.
