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This workflow outlines how User Support responds to issues connecting to Virtual Desktop Infrastructure (VDI) using either the Horizon Client or HTML access.

This article explains how to change your myCCBC password and update your Multi-Factor Authentication (MFA) settings.

Signing in to CCBC applications using your CCBC username, password, and one of the Multi-factor authentication methods set up by the user

How to set up your password recovery and Multi-factor Authentication options