Accessing Tickets

Overview

This article provides step-by-step guidance on how to search for tickets in TDX.

Audience

Student, Faculty and Staff

Procedure

 To view a ticket and comment on it (if you have questions), do the following:

• Go to Tickets 

• In the Status Class dropdown menu, choose select all.

• In the ID field, type in your ticket number and click on search
  • You can narrow your search using the other menus.

• Select the Title of the ticket that shows up

• Scroll down to the feed section and select Comment  to leave a comment.