- Knowledge Base
- Information Technology
- ITS KB
- Help Desk Operations
This workflow outlines how User Support responds to issues connecting to Virtual Desktop Infrastructure (VDI) using either the Horizon Client or HTML access.
- Knowledge Base
- Information Technology
- ITS KB
- Help Desk Operations
This workflow outlines the steps User Support should follow when a user cannot access Autodesk products such as AutoCAD due to an account or product assignment error.