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Overview
A shared email (or mailbox) is an account that multiple users can access to send and receive messages. This article provides a guide on how to send an email from a shared email account.
Audience
Faculty and Staff
Procedure
Note: Permission from your supervisor is needed to have access to a shared email account.
Sending a message from a shared email account on Outlook :
1) Click on New in the top left corner of your screen
2) Click on options and tick the show from box, the From section will now be present beside the send button
3) Click on the From drop down to view all the email addresses you have access to and select the one you need
4) You are ready to send an email from that address
For additional information on using a shared email account visit: Open and use a shared mailbox in Outlook - Microsoft Support