Problem
Instructor station computers may occasionally run into problems playing music, program sounds, or other audio output through the speakers in classrooms.
Environment
This issue can occur in any CCBC classroom that has been configured for audio and has speakers.
Resolution
The resolution depends on the specific issue:
- Poor audio quality
If your computer is running a lot of applications, you may experience issues with audio quality, like lagging or cutting out. If this happens, closing other applications can help.
- Low volume
If you're using Windows, other sounds from your device (like notifications and alerts) are reduced in volume when you join a Teams meeting. Most of the time, that's probably what you want so you can focus on the meeting. But if you're sharing system audio, the same setting that quiets other system sounds will also quiet the audio you're trying to share.
To fix this, go to your system's Sound Settings, find your Sound Control Panel, select Communications, and then click Do Nothing. Finally, apply the changes so others will be able to hear your shared audio loud and clear.