Computer running slow

Overview

Computer slowness can be caused by a variety of issues. Multiple different types of computer memory are responsible for storing and processing data that your computer is using and programs it is running; it is possible your computer may need more memory to perform the tasks required. Sometimes, it will be because a program is demanding more processing power than usual. There may also be too many programs open at one time. It is also possible that the computer is infected a computer virus or other type of malware. Follow the procedures below to address computer slowness.

Procedure

1. Close unused programs or Internet browser tabs and see if this improves performance.
2. If the problem persists, try shutting your computer down and restarting it.
3. If the problem continues to persist, you may need to scan your computer for malware. If it is a CCBC computer, please put in a related Service Request.