New Students: (check in SFARHST if student is new or already have an ID#
 Confirm Major- Using (SGATDN)
1. For CE programs handle accordingly. 
2. Credit Programs and Undecided
• Check for holds in (SOAHOLD)
These holds are the only holds (with the 12/31/9999 end date) that go to advisement
o OL “Online Program” – advisors verify if the student is a CCBC Online student; they can also be referred to Murry Baskerville at mbaskerville@ccbcmd.edu
o HS “Holistic Success Advisement” – student is assigned to an advisor’s caseload
 
• Do they have placement test? (English & Math for credit students)- Check in SOATEST to see if testing was completed.
o If YES testing was completed, connect student with Advising. Direct them to 3833 or the advising wed page web page     
o If no testing was done, email student link to:    Do I need to take CCBC's placement tools?    
o Placement Tools (ccbcmd.edu)
o Students can provide documentation dated within the last 5 years indicating any of the scores detailed below. Submit your official documents/final high school transcript to the Registrar’s Office and send a copy to testingcenterappoint@ccbcmd.edu. Testing Center will contact you about your next steps.
• F-1 Visa student should be referred to ISS
• If students express they need accommodations ( may say they had a 504 or IEP) connect with DSS @ ext3832 or dssccbc@ccbcmd.edu.
• ECAP: Refer to ECAP link on web page to answer questions Early College Access Programs (ccbcmd.edu)
 If the student does not have an ID# or just have questions about classes or pathways they should be encouraged to connect with admissions as part of the recruitment process.
 
 If student wants information on their credits: Advise they can look up their transcripts in SIMON or look up their degree audit in DegreeWorks. They can also be referred to Academic Advisement.
 
 Changing of majors can be done by mailing in a form, dropping it off in person, in SIMON or via email. Link for the form attached
https://www.ccbcmd.edu/~/media/CCBC/Resources%20for%20Students/Student%20Records%20and%20Transcripts/PDFs/Program_Study_Catalog_Year_Change.ashx?la=en